سياسة الإستبدال والإسترجاع

The product must be in good condition and not used. It must be returned within 3 days from the date of receipt for a return and within 5 days from the date of receipt for an exchange. The customer bears the shipping costs for the return and exchange, as well as the shipping fee to send the product to them "if they received free shipping." The customer has the right to return and exchange in case the product received is incorrect or if the product is damaged or harmed due to shipping. We do not accept the return or exchange of damaged products or products that have been used or not properly packaged when returned with shipping companies, or products that arrive damaged due to shipping companies. The company has the right to refuse the return or exchange if the customer does not comply with the above conditions. Method of return and exchange: contact us through the company's customer service via email. We will provide the customer with the address to resend the product to us. After the product arrives and is verified, the product will be exchanged or the amount refunded. If payment was made by card, the amount will be refunded to the card "within a period ranging from 7 days to 21 working days depending on the bank." We are happy to serve you.